Questions about Opening Hours

Can you please tell me the opening hours?

13:00-20:00 (reception until 19:30)

Do you have regular holidays?

Weekly Thursday

Question: Bathing

Can I rent towels?

Towels are available for purchase at 260 yen each. Bath towels are available for rental at 350 yen each.

Are there bathing restrictions on the facilities?

• We restrict admission of guests with tattoos (stickers included) and any party related to an organized crime group.
• We restrict admission of guests with pets, skin diseases, infectious diseases, and those who are extremely drunk.
• We have a 'No outside food or drinks' policy.
• If a person is found to have caused considerable inconvenience to other guests such as by making a loud noise, we ask them to immediately leave the facilities.
• As for entering and using the facilities including the baths, we ask that small children under elementary school age to be accompanied by a parent or guardian of the same gender. Also, we prohibit children of 7 years old and older and children who are 120 cm or taller to go into the Onsen-spa of the opposite gender.
• Pets are NOT allowed to enter.
• Photography or video recording is strictly prohibited in the Onsen and changing room.
• Please keep your valuables in the locker. Please be sure to keep the key with you at your own risk.
• We will not bear any responsibility regarding loss, theft or any accidents that may occur on the facilities.

Question about the Facilities

Do you have any lockers in dressing room?

Our changing room is equipped only with baskets.
You can use the free security lockers located in front of the front desk for your valuables.

Do you have any amenities?

The public bath is equipped with shampoos, conditioners, liquid body soaps, and solid soaps.
Free cotton-swabs, tissues, petit plastic bags, and cottons (for women only) are also offered in the changing room.
A full range of amenities are available for guests.

You can just bring yourself!

Can I use free Wi-Fi?

Free Wi-Fi is offered inside the Hokkori-no-yu spa facilities.

Network name: ‘hokkorinoyu’