よくある質問

Are there bathing restrictions on the facilities?
  • We restrict admission of guests with tattoos (stickers included) and any party related to an organized crime group.
  • We restrict admission of guests with pets, skin diseases, infectious diseases, and those who are extremely drunk.
  • We have a ‘No outside food or drinks’ policy.
  • If a person is found to have caused considerable inconvenience to other guests such as by making a loud noise, we ask them to immediately leave the facilities.
  • As for entering and using the facilities including Onsen-spa, we ask that small children under elementary school age to be accompanied by a parent or guardian of the same gender. Also, we prohibit children of 7 years old and older and children who are 120 cm or taller to go into the Onsen-spa of the opposite gender.
  • Pets are not allowed to enter.
  • Photography or video recording is strictly prohibited in the bath and changing rooms.
  • Please keep your valuables in the locker. Please be sure to keep the key with you at your own risk.
  • We will not bear any responsibility regarding loss, theft or any accident that may occur on the facilities.